400 quality trainers and specialists providing mentoring and on-the-job support
Key highlights
Strong position into the environmental and social/heath-related responsible products markets with
a focus on low power consumption products and healthcare and medical applications
Major efforts to deliver best-in-class eco-designed solutions and set of target to achieve 100% of new
products eco-designed by 2015
Customer complaints and returns’ indicators representing good barometers of overall customer
satisfaction have shown positive trends since 2004