ST Life.augmented

Customer Satisfaction

                          Business Excellence

 
What our customers expect 
 
  • Mutual trust and close relationships
  • Assurance that their requirements are taken into account
  • A fair and reliable partner, establishing win-win commercial agreements
  • Respect of commitments given
  • Compliance with the highest business standards
 
Our answer
 
  • ST is a global semiconductor company with a significant local presence worldwide. As a global player, ST supports its customers with close by operations thanks to the widespread sales presence in 79 sales offices in 35 countries coupled with advanced research and development centers around the globe.
  • Our Sales and Marketing organization is made up of four regional Sales organizations addressing all types of business models and supporting all types of customer (direct sales, distribution, on-line). ST has selected best-in- class distribution partners to be part of its distribution network and offer high value-added services to all its customers. 
  • By listening to its customers and building close partnerships, ST acquires knowledge of the market allowing it to jointly explore new business opportunities. The partnership with customers has always been recognized as a strength of ST.
  • ST strives to offer competitive solutions while seeking flexibility from its partners to qualify product changes in order to benefit from  technology and design improvements.
  • ST is committed to reach win-win agreements in order to build sustainable relationships and fairly share the benefits.

 

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