Total
Quality Management
In principle and in practice,
at work and in the global environment, ST is total
in its pledge to quality. Total Quality Management
is more than an idea at ST. It is the measure of
the Company's dedication to exceptional individual
and corporate performance.
The Total Quality lifestyle at ST has been won by
careful, thoughtful and sustained effort, and driven
by the daily commitment from every manager and every
employee.
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The hallmarks of ST's industry
leadership are expressed in the five key quality
principles that are driving the Company's successful
growth: Customer Focus, Employee Empowerment, Continuous
Improvement, Fact-based Decision Making and Management
Commitment.
ST's initiatives in quality and business excellence
have been recognized at the highest level across
all geographic regions by the most prestigious national
and international Quality awards. |
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The
Environment
At the beginning of the new
century ST is a world leader in environmental protection.
The Company firmly believes that care for the environment
is part of the ethical obligations of business enterprises
to Society.
At ST, commitment to the environment is embodied
in its Environmental Decalogue, ten quantified,
timed and measurable targets to help the Company
move towards environmental neutrality.
ST stands alone as the one company to have committed
to the extremely ambitious goal of completely neutralizing
its CO2 emissions to the atmosphere by the year
2010.
ST has enjoyed spectacular progress in the implementation
of environmentally-sound technologies and processes,
in tandem with equally spectacular business success
and measurably more value for its shareholders. |
