| Our ambition is to create high-quality, innovative, eco-designed products that are designed to save energy, safeguard health and safety, enable the development of new environmental technologies and above all improve the quality of life of end-users. |
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We live in a world where electronics applications are becoming increasingly pervasive and are an integral part of everyday life. Through our global presence and extensive product portfolio we are able to help make a significant positive difference to many people around the world. Our role is not only to make electronics more intelligent through the development of innovative products and solutions which help our customers to become more competitive, but also to ensure that our products are socially and environmental responsible throughout their life-cycle. |
Our Products pillar of ST Sustainability Strategy
The following priorities are managed by various departments under Our Product pillar:
 | Customer satisfaction |
| Innovation management |
| Product stewardship |
| Conflict-free minerals |
Our approach to managing these priorities is described in several key documents including ST Quality Manuals which set out ST’s quality management systems and roles and responsibilities, ST Sales and Customer Relationship Management process detailing how customer satisfaction is managed within the company, and specifications on subjects such as ST Ecopack® program (as part of Product Stewardship).
Published mid- and long-term commitments relating to Our Products can be found in the following three sources:
| ST Quality Strategy, managed by ST’s Product Quality Excellence department, references commitments related to customer satisfaction and products. |
| ST EHS Decalogue, managed by ST’s Corporate Sustainable Development Group sets out commitments related to product stewardship. |
| ST Sustainability Strategy, defines commitments related to all four of Our Products’ priorities. For more information on the detail of this strategy, please view our Sustainability Strategy and Sustainability Governance pages. |
Corporate annual Priorities focusing on specific short term goals are set by ST’s senior management and are cascaded to departments to achieve alongside longer-term product objectives.
Governance
| Compliance |
| Eco-design |
| STAR Innovative Responsible Products |
| Customer Satisfaction | Innovation management |
| ST is committed to ensuring its products meet customer expectations, including service, timely delivery and appropriate management of quality. |
ST is committed to ensuring a healthy internal generation of invention resulting in product and system innovations which when combined with partners’ and customers’ technology, have the potential to offer people better, longer and more enjoyable lives, whilst helping to fuel ST’s business growth.
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| Product Stewardship | Conflict-free Minerals |
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ST’s Product Stewardship Program consists of three main elements: Compliance, Eco-design and STAR Innovative Responsible Products. This single framework consolidates all of the different ways we strive to reduce the impact of our products on the environment and improve the quality of life of the end-user.
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ST is committed to ensuring compliance with legislation and alignment with customer requirements that relate to conflict minerals, avoiding procurement of 3TG metals that are directly or indirectly associated with serious human rights violations or environmental damage in the Democratic Republic of Congo and its neighboring countries. |
More information will be available soon.
